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Customer experience Archives - Mosaic Solutions
How to Handle Negative Reviews for Your Restaurant

How to Handle Negative Reviews for Your Restaurant

Marketing Blog

Negative reviews can jeopardize your restaurant’s reputation. When properly handled, these negative reviews are opportunities to become a better restaurateur. 6 Effective Ways to Turn Negative Reviews into Positive Experiences Many consider food an art form, that’s...
Success Secrets: The Top 4 Philippine Franchises

Success Secrets: The Top 4 Philippine Franchises

Operations Blog

There are many start-up success stories, especially in the Philippines. We dive into the top 4 Philippine food franchises and how they achieved success.   4 Key Lessons from the Top Franchises The Philippines is a goldmine for franchise companies. With the...
Top 4 Mistakes Servers Make that Drive Customers Away

Top 4 Mistakes Servers Make that Drive Customers Away

Operations Blog

Good customer service is the lifeblood of food service, and your servers are a crucial part of it. Here’s the worst mistakes servers make and how to avoid them. Top 4 Common Server Mistakes and their Solutions If you’ve ever gone for a meal, only to wait over an hour...